Blog
Guides to catching double charges
Practical answers to the questions people ask when they see the same charge twice: why it happened, how to tell a hold from a duplicate, and how to get the money back. The easiest fix is to catch it before you leave the store.
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Why was I charged twice? 5 common reasons
Seeing the same charge twice on your card? Here are the five most common reasons, how to tell a real duplicate from a pending hold, and what to do next.
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Double charged? What to do next
A step-by-step guide to getting a duplicate charge refunded, from asking the store to disputing the charge with your card issuer.
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Pending charge showing twice? How to tell if it's a real duplicate
A pending charge next to a posted one usually isn't a double charge. Learn how long holds last at restaurants, gas stations and hotels, and when to call your bank.
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Charged twice for an item at the grocery store? How to get a refund
Items get scanned twice at the register more often than you'd think. Here's how to spot it on your receipt and get your money back, even after you've left the store.
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How to dispute a double charge with your bank or card issuer
Disputing a duplicate charge takes a few minutes in your banking app or with one phone call. Here's how to do it, what to have ready, and the deadlines to know.
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Double charged on a debit card: how long until you get your money back?
A duplicate debit card charge takes real money out of your checking account. Here's how long holds last, how long a bank has to investigate, and how to speed things up.
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How to check your receipt for errors in 30 seconds
A quick checklist for catching register mistakes before you leave the store: duplicate items, missed sale prices, coupons that didn't apply, and voids that didn't go through.
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How to spot a duplicate charge on a receipt
Items scanned twice at the register are easy to miss. Here's what to look for on a paper receipt and on your card statement.